Refund Policy

We hope that everyone who buys a ticket is able to come to BiCon 2023.

However, we understand that sometimes plans change or unexpected circumstances arise.

Our refund policy is therefore as follows:

Anyone who tests positive for COVID-19 in the run-up to BiCon 2023 will receive a full refund and a free ticket for our online content.

In all other cases, refunds (minus the booking fee our payment provider charges us) can be paid up to the following dates:

  • Friday 14th July for residential tickets.
  • Thursday 20th July for non-residential and online tickets.

All refunds will be paid by bank transfer.

If you would like a refund please contact with the email address your booking was made from and provide your bank account details.